Contents x
      What can I do as a School Help Desk user in NCEdCloud?
      • 02 Jun 2022
      • 1 Minute to read
      • Contributors
      • Print
      Contents

      What can I do as a School Help Desk user in NCEdCloud?

      • Updated on 02 Jun 2022
      • 1 Minute to read
      • Contributors
      • Print
      Article Summary

      This video demonstrates the actions that can be performed by a School Help Desk user within the NCEdCloud IAM service.

      Note: The Pictograph action featured in this video will only be available if the user being managed is from a PSU that has opted-in to this feature.


      Videos related to this training:

      What can I do as a staff user in NCEdCloud?

      How do I change someone's password?

      How do I reset someone's challenge question responses?

      How do I reset account claiming for someone?

      Old UI > New UI Crosswalk:

      Old UINew UI
      Available modules:
      • Applications module
      		Available modules:
      • Applications module
      • Profiles module (School Help Desk for Employees and School Help Desk for Students)
      • People module (School Help Desk for Employees and School Help Desk for Students)
      • Workflow module
      • Requests module

      • Dashboard module
      Was this article helpful?
      What's Next