NCEdCloud MFA with Google Authenticator
This document covers adding an NCEdCloud account to the Google Authenticator mobile application for multi-factor authentication.
1. On your smartphone or tablet, download the Google Authenticator mobile application from your smartphone’s app store. Direct links are included below. Please note that Google Authenticator is a free application provided by Google themselves. If this application is already installed, continue to the next step.
- iOS or iPadOS: https://apps.apple.com/us/app/google-authenticator/id388497605
- Android: https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2
2. On your computer, attempt to log in to NCEdCloud as usual. If you have not previously configured MFA or if it has been reset by an administrator, you will see a QR code alongside a request to configure MFA.
3. Using the Google Authenticator app, tap the “+” button at the bottom right to add a new account. Then, scan the QR code displayed on your computer screen by aligning it within the green box. You may need to allow access to your device’s camera.
4. After scanning the QR code, Google Authenticator will display a 6-digit numeric code associated with your NCEdCloud account. The app will generate a new code every 30 seconds.
5. Enter the code currently displayed by Google Authenticator into the bottom-most box on the NCEdCloud screen, then click “Go.” Setup is complete!
6. Each time you sign in to NCEdCloud, you will be asked to enter the code currently displayed by Google Authenticator after entering your username and password. Keep in mind that you must always retrieve the current code from Google Authenticator. Do not write down or save previously used codes. This keeps your account secure even if your username and password are compromised.