How do I enable or disable someone's account?

  • Updated on Apr 29, 2026
  • Published on May 21, 2022
  • 1 minute(s) read
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This video demonstrates how to enable or disable another user's account in the NCEdCloud IAM service.

Please Note: be sure to use this feature only when absolutely necessary. Please see this document for more information on situations where use of "emergency" disables is appropriate.


This action is available to:

  • LEA Administrators

UI

  • Click on the modules dropdown arrow in the top navigation bar

  • Click on People in the dropdown menu

  • Navigate to the appropriate tab on the left panel for the user type of the user whose password you are changing. (The name of the tab will vary based on your role).

  • User the search bar to search for the user by user ID or name.

  • Click on the check box next to the user's record

  • Click the Enable or Disable button at the bottom of the page

  • Click Yes in the confirmation side panel to continue